Frankford gets 411 on 311

The Frankford Civic Association discusses the ways to properly use 311.

Last Thursday night, the Frankford Civic Association held its meeting at a new location in hopes of revitalizing engagement and held a conversation about how each person can use 311 to help the neighborhood.

For the several previous months, the civic meetings were held at St. Mark’s Church, 4442 Frankford Ave., but the group decided to hold its April gathering at Northeast Baptist Church, 4744 Tackawanna St. Members of the civic board explained the large size of the neighborhood as another reason in moving the meetings so they can attract more people. They were pleased with the attendance for this meeting.

Pat Smiley, facilitator of the meeting, spent the majority of the meeting discussing how to properly use Philly 311.

Philly 311 began in December 2008 in an attempt to connect citizens who needed access to city services.

Smiley explained you can report issues to Philly 311 via phone, phone app, website or social media accounts.

The services that the civic group discussed were relating to reporting building issues, abandoned cars, street problems, vacant houses and lots and illegal businesses. Many in attendance at the meeting expressed their gratitude for 311 and hope other neighbors start using it more frequently to report issues.

Smiley even pulled a member from the meeting to the front to act out what an interaction with 311 would be like if they were to call as opposed to reporting via online.

The date of the next meeting is set for May 3, but the location of the meeting is not decided yet.

In other news:

  • The Neighborhood Advisory Committee meeting is set for Thursday, April 12, at 7 p.m., at the Second Baptist Church, 1801 Meadow St.
  • The 15th Police District PSA 1 meeting will be held Thursday, April 26, at 7 p.m., at Jefferson Frankford Hospital, 4900 Frankford Ave, second floor.••