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Rise of Cyber Attacks in Online Casinos & How Operators Are Fighting Back

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    Samuel
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  • Date December 25, 2024
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  • Read 11 min read

In recent years, online casinos have become targets for cybercriminals, facing a sharp rise in attacks aimed at accessing confidential user data and financial information.

This has prompted casino operators to significantly improve their digital defenses. As some investigations highlight, many major players in the gaming industry are not only upgrading their security protocols but are also pioneering innovative solutions to safeguard their platforms.

From deploying cutting-edge encryption technologies to partnering with cybersecurity experts, these companies are fortifying their networks against increasingly hostile threats.

Cyber Attacks on the Rise & Response from Online Casinos

According to various reports, online gambling platforms are experiencing an unprecedented wave of casino cyber attacks, with incidents rising dramatically over the past two years.

Due to the large volume of transactions and valuable data, the gambling sector has always been attractive to hackers, and recently, it has become one of the main targets. The attacks range from sophisticated DDoS operations to ransomware and elaborate phishing schemes.

In fact, major publications now rank online gambling among the most targeted industries globally, among sectors like healthcare and financial services, and many believe that this will only continue to grow.

Industry-Wide Impact

Comprehensive research conducted by the European Gaming & Betting Association found that cyber threats are a particular problem during major sporting events and increased 96% year-on-year during the European football championships in 2021.

Phishing schemes and credential stuffing attacks, where criminals exploit stolen login information, top the list of security incidents.

According to Impreva, digital industries, including online casinos, suffer more and more every year. They found that in 2022, 27.7% of online traffic will be bad bots, which are more advanced than ever.

Types of Cyber Attacks Targeting Online Casinos

Security experts report an alarming rise in sophisticated cyber attacks against online gambling platforms, with criminals using different techniques. Industry analysts have documented attacks ranging from massive traffic floods to precision data theft operations, each presenting unique defensive challenges for casino security teams.

DDoS Attacks

According to some research, Distributed Denial of Service (DDoS) attacks have emerged as the leading cybersecurity threat facing online casinos. Many reports indicate that these attacks, which paralyze gaming sites by flooding them with malicious traffic, have doubled in frequency and now represent about a fourth of all industry security incidents.

Ransomware Attacks

Ransomware attacks can cause significant financial loss. Hackers encrypt critical systems and demand payment for their release.

For example, in September 2023, MGM Resorts International and Caesars Entertainment, two major casino operators, suffered significant cyberattacks. These breaches disrupted operations and compromised customer data. Cinematic MGM casino hack had a huge impact on the future developments in gambling cybersecurity.

To counter this, casinos are adopting regular backup protocols and partnering with security firms for threat monitoring and early detection. Casinos that are proactive in creating disaster recovery plans tend to recover more quickly and avoid substantial losses.

Phishing Attacks

Phishing attacks have become a notable concern in the online gambling industry, with cybercriminals targeting both players and operators through deceptive tactics.

Phishing typically involves fraudulent communications designed to mimic legitimate casino entities to trick users into giving up sensitive information, such as login credentials or financial details.

In response to this growing threat, many major gaming operators have implemented security enhancements, including mandatory multi-factor authentication (MFA).

This additional layer of security helps protect user accounts from a cyber attack by requiring more than just a password for access. Furthermore, operators have emphasized player education, launching campaigns to raise awareness about the telltale signs of phishing attempts and how to avoid falling victim to them.

Credential Stuffing

Credential stuffing attacks have become a significant threat to the online gambling industry, exploiting the common practice of password reuse across multiple websites.

In this casinos cyber attack, cybercriminals use automated tools to test large volumes of stolen username and password pairs, aiming to gain unauthorized access to user accounts on gambling platforms.

For example, in November 2022, approximately 68,000 accounts were compromised through a credential stuffing attack, leading to unauthorized withdrawals totaling around $600,000.

In response to the rising threat of credential stuffing, online gambling operators have implemented several measures. Many operators are enforcing stricter password requirements, encouraging users to create strong, unique passwords for their accounts and to use 2FA for better security.

Strengthening Defenses

The online gambling industry is deploying multiple layers of security measures to combat increasingly sophisticated cyberattacks, marking a significant shift in how gaming operators approach digital protection.

Leading operators have moved beyond traditional security protocols, implementing comprehensive defense strategies that combine advanced technology with a better monitoring system. Industry analysts note this multi-pronged approach represents a fundamental change in how online casinos protect their platforms and users.

A major shift in online gambling security is underway as operators deploy cutting-edge biometric verification systems and blockchain technology to combat cyber threats.

Leading gaming platforms are now implementing fingerprint and facial recognition systems, particularly across U.S. and European markets, marking a significant departure from traditional security measures.

Regular Security Audits and Penetration Testing

Some experts are talking about the importance of more audits. For example, many believe that casinos that conduct quarterly security assessments are significantly more resistant to cyber-attacks.

Many jurisdictions mandate periodic security assessments for online gambling operators to ensure adherence to industry standards and regulations. For instance, the UK Gambling Commission requires annual security audits to assess compliance with security requirements.

Recently, BGaming also stated that demonstrating a commitment to security through regular assessments fosters trust among players, which is crucial for maintaining a loyal customer base.

Real-Time Threat Monitoring and AI-Powered Detection

In the online gambling industry, real-time threat monitoring and AI-powered detection are pivotal in safeguarding platforms against cyber threats. These technologies enable operators to promptly identify and mitigate security risks, ensuring the integrity of gaming environments and the protection of user data.

Real-time threat monitoring involves continuous surveillance of network activities to detect and respond to suspicious behaviors as they occur. As for AI, in boosts threat detection by analyzing vast amounts of data to identify patterns indicative of malicious activities.

Better Encryption Standards for Transactions

Implementing robust encryption standards for transactions is crucial in the online gambling industry to protect sensitive user data and maintain trust. Advanced encryption protocols, such as Secure Socket Layer (SSL) and Transport Layer Security (TLS), are widely adopted to secure data transmission between users and casino servers.

A study by the National Institute of Standards and Technology (NIST) highlights that implementing 256-bit encryption reduces the risk of data breaches, as it is computationally infeasible for attackers to decrypt the data without the appropriate key.

Multi-factor Authentication (MFA) for User Accounts

Multi-factor authentication (MFA) has emerged as a vital tool for strengthening user account security, especially in industries where user data and financial transactions are prime targets for cybercriminals.

Employee Cybersecurity Training Programs

Implementing comprehensive employee casino cyber security training programs is essential for online gambling operators to safeguard against cyber threats.

These programs equip staff with the knowledge to identify and respond to potential security risks, thereby protecting both the organization and its patrons.

Often, employees serve as the first line of defense against cyber threats. Training them to recognize phishing attempts, social engineering tactics, and other malicious activities can significantly reduce the likelihood of successful attacks.

Collaboration with Cybersecurity Firms

Online casinos are increasingly forming strategic alliances with cybersecurity firms to combat the rising tide of digital threats, leading to significantly faster incident response times.

A great example of collaborative efforts with cybersecurity firms is Evolution Gaming and the recent developments around it.

Evolution Gaming, a prominent provider of live casino solutions, has recognized the critical importance of robust cybersecurity measures to safeguard its extensive online operations. To address these needs, Evolution Gaming established a partnership with leading cybersecurity experts.

This collaboration focused on implementing comprehensive security protocols that included regular vulnerability assessments and real-time threat monitoring. The outcome of this proactive approach was significant: Evolution Gaming managed to stay ahead of emerging cyber threats, ensuring the integrity and safety of its platform.

Moreover, this partnership helped the company maintain compliance with stringent regulatory standards, reinforcing a secure and trustworthy gaming environment for its users.

Regulatory Standards and Compliance in the Casino Industry

The online gambling industry operates under stringent regulatory frameworks designed to ensure fair play, protect consumers, and maintain the integrity of gaming operations. Regulatory bodies such as the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) enforce comprehensive standards that online casino operators must adhere to.

A recent analysis indicates that a significant majority of licensed gaming platforms have implemented enhanced security protocols to comply with these stringent requirements.

The UKGC, for instance, mandates that license holders meet specific security requirements based on the ISO/IEC 27001:2022 standard.

These requirements encompass electronic systems that record, store, process, share, transmit, or retrieve sensitive customer information, ensuring that customers are not exposed to unnecessary risks when participating in remote gambling.

These regulatory standards have fundamentally transformed industry security practices, compelling operators to adopt advanced cybersecurity measures. The implementation of such protocols not only ensures compliance but also builds trust among consumers, thereby promoting a safer and more reliable online gambling environment.

Educating Players & Fostering Cyber Awareness

New research reveals that player awareness programs are emerging as a crucial defense against cyber casino attacks in online gambling. Educated users are significantly less likely to fall victim to account breaches.

The importance of player education cannot be understated. Informing players about phishing tactics helps them recognize and avoid fraudulent communications that attempt to steal personal information.

Additionally, educating users on creating strong, unique passwords and the dangers of password reuse can prevent unauthorized access to their accounts. Safe online practices, such as guiding players on secure browsing habits and using trusted devices and networks, also enhance overall security.

Economic Impact of Cybersecurity Investments in the Gambling Industry

The online gambling industry is experiencing significant growth, with the global market projected to reach $127.3 billion by 2027. This expansion has led operators to prioritize cybersecurity investments to protect their platforms and users.

Recent insights from industry reports highlight that significant cybersecurity investments have become a necessity for gambling operators. According to data compiled by cybersecurity experts and industry analysts, operators are increasingly allocating substantial portions of their budgets to advanced security measures.

These measures include robust encryption standards, multi-factor authentication, and continuous threat monitoring. Such investments help safeguard against cyber threats such as data breaches and DDoS attacks, which can have severe financial and reputational consequences.

Why Online Betting is Safe for Players Today

The safety of online betting has significantly improved in recent years, with a notable increase in player confidence regarding the security measures implemented by regulated platforms.

A 2024 survey by the American Gaming Association (AGA) found that 81% of physical casino players and 88% of sports bettors believe the gaming industry is committed to responsible gaming and combating problem gambling, reflecting a growing trust in licensed operators.

This is largely attributed to the widespread adoption of advanced security measures by online gambling operators. Many platforms have implemented robust encryption protocols and multi-factor authentication and have partnered with leading cybersecurity firms to protect against potential threats.

Regulation Drives Standards

Regulatory frameworks in the United States and Europe have played a pivotal role in elevating security standards within the online gambling industry. Licensed platforms are required to comply with stringent security protocols, including state-of-the-art encryption and comprehensive anti-fraud systems.

Regular third-party audits have become standard practice, ensuring independent verification of security measures and game fairness, which has further bolstered player trust.

These mandatory requirements establish clear accountability within the regulated market, enabling legitimate operators to distinguish themselves from unauthorized platforms.

As a result, players engaging with licensed sites can be confident that their personal data and transactions are protected by industry-leading security protocols, contributing to a safer and more trustworthy online betting experience.

So, What’s Next for Cybersecurity in Online Gambling?

The online gambling industry is set for a future with better security and player trust. Significant investments in cybersecurity, strategic partnerships, and stringent regulations demonstrate a collective commitment to safety.

Emerging technologies, like AI-powered detection and real-time monitoring, will further boost protection, while evolving regulations will require operators to adapt swiftly.

Ultimately, the industry’s growth depends on maintaining transparency and accountability. By prioritizing these values, online gambling can continue to build player confidence and ensure that safety is not just a goal but a standard.

Samuel
Samuel
Samuel is an experienced iGaming writer and editor. He started developing a passion for gambling at a very young age, when he realized he had a gift for probabilities. As a teenager, he remembers being fascinated by the mechanics of poker and blackjack, and how one could win by leveraging strategy instead of luck. In his years as a writer, he has worked for regional and global companies such as OddsChecker and RevPanda. He specializes in gambling tips and reviews, focusing on thorough fact-checking and engaging content. When he’s not working, you can find him participating in community projects or simply relaxing in the park.

Newspaper Media Group may earn revenue from sports betting operators and sports betting partners for audience referrals. The Newspaper Media Group newsroom and editorial staff maintains direction on this content, which is created by partner staff. Sports betting operators have no influence over our news coverage. See applicable operator site for its terms and conditions. If you or someone you know has a gambling problem, help is available. Call the National Council on Problem Gambling 24/7 at 1-800-GAMBLER. Must be 21 or older to gamble. Sports betting and gambling are not legal in all locations. Be sure to comply with laws applicable where you reside.

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